You may find that your external CAFM doc manager link does not work and you cannot understand why. If and when this does actually happen, it is best that you first try to check the actual document itself, making sure that it has been properly uploaded to the ‘CAFM File Manager’.

After you have checked that the document has been correctly uploaded to the CAFM File Manager, try to re-share that document with the relevant recipient. If you find that this document link is still not working how it should, you will then need to get in touch with a kind, friendly and dedicated member of our support team, who will then take on this occurring issue and fix the issue in a timely manner.

The CAFM support team is there to assist you with any and every technical issue you are experiencing, and to help to get the occurring issue fixed to your satisfaction. As well as having access to the CAFM support, you as the user will also be able to use a number of other methods of support, in order to help you to get to the bottom of the issue you are having.

Other areas of support from CAFM include the CAFM Help Directory, Email Support, and Support Messaging.